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Return and Refund Policy

Refund & Return Policy

Customer satisfaction is important to us.

Return Eligibility

Products may be eligible for return if:

  • Wrong product received
  • Damaged product received
  • Manufacturing defect
  • Missing items

Return Request

Return requests must be submitted within 7 days of receiving the product.

Non-Returnable Products

Returns are not accepted for:

  • Used products
  • Physically damaged by customers
  • Products without original packaging
  • Clearance or promotional items
  • Personal care products after opening

Refund Process

Approved refunds will be processed within 5–7 business days through the original payment method.

Replacement

Eligible products may be replaced based on stock availability.


Cancellation Policy

Cancellation Policy

Orders may be cancelled before dispatch.

Once an order has been shipped, cancellation requests cannot be accepted.

If payment has already been made and the order has not been shipped, the refund will be processed according to our Refund Policy.

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